Frequently Asked Questions
Everything you need to know about our premium drinkware and home essentials.
Are Kambukka products dishwasher safe?
Most of our bottles and containers are dishwasher safe, specifically the lids which feature our patented Snapclean® technology. However, we recommend hand-washing painted or lacquered bodies to preserve their finish over time.
How long do the thermal mugs keep drinks hot or cold?
Our vacuum-insulated stainless steel mugs are designed to keep beverages hot for up to 9 hours and cold for up to 18 hours, depending on the specific model and size.
What is the Snapclean® technology?
Snapclean® is our patented internal mechanism that allows you to easily remove the entire inner part of the lid in one piece for deep cleaning, ensuring no coffee or tea residue is left behind.
What is your return policy for home accessories?
We offer a 30-day return policy for all unused items in their original packaging. If you are not satisfied with your purchase, you can return it for a full refund or exchange.
Are your products BPA-free?
Yes, all Kambukka products are 100% BPA-free and made from high-quality materials like Tritan renew or premium stainless steel to ensure your health and safety.
How long does shipping take for domestic orders?
Orders are typically processed within 24 hours. Standard domestic shipping usually takes 3 to 5 business days, while express options are available at checkout.